Refund and Return Policy for [Your Digital Product Name]
At Digital Huraj, we strive to provide high-quality digital products that meet your expectations. However, we understand that sometimes things don’t work out as planned. This Refund and Return Policy outlines the conditions under which we offer refunds and the process for returning digital products.
1. Digital Products Are Non-Refundable
Due to the nature of digital products (such as software, downloads, and subscriptions), all sales are final. Once the digital product has been purchased, downloaded, or accessed, it is non-returnable, and we do not offer refunds except under the circumstances outlined below.
2. Refunds for Technical Issues
If you experience technical issues with our digital product that prevent you from accessing or using it as intended, please contact our support team at info@digitalhuraj.com within 3 days of purchase. We will work with you to resolve the issue.
3. Download based Products
For products that involve a download, we do not offer refunds and return, that is one time download asset.
4. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- You have not accessed, downloaded, or used the digital product.
- The digital product has a major defect or is fundamentally different from what was described.
- You encounter technical problems that we are unable to resolve within a reasonable timeframe.
5. Requesting a Refund
If you believe you are eligible for a refund under this policy, please contact us at [Support Email] with the following information:
- Your order number or proof of purchase.
- A description of the issue or reason for the refund request.
- Any troubleshooting steps you have taken (if applicable).
We will review your request and respond within [X] business days.
6. Digital Product Exchanges
Since digital products cannot be returned, we do not offer exchanges. However, if you purchased the wrong version of a product (e.g., the wrong license type), please contact our support team, and we will work with you to find an appropriate solution.
7. Exceptions
In rare cases, we may make exceptions to this policy at our discretion. Please contact our support team if you have any concerns, and we will assess your situation on an individual basis.
8. Contact Us
If you have any questions regarding this Refund and Return Policy, or if you need assistance with a refund request, please contact us at:
Digital Huraj
info@digitalhuraj.com
Belthra Road, Ballia, Uttar Pradesh, India